We have established an implementation strategy intended to steer a project team through a successful launch of SchoolIS. Our comprehensive program requires schools to identify a dedicated person to work with their SchoolIS product specialist throughout the entire implementation process. All deliverables enable project managers and institutions to closely follow progress throughout the implementation. Our implementation process consists of the following steps:

• Scoping and Planning: In this stage we help you identify your solution requirements. We work closely with you to identify your needs and goals, and we jointly develop a solutions scope for your school. In addition, the Marleo team creates an estimated plan to deliver your SIS solution.
• Business Process Review: During this stage, we analyze your desired solution with your existing SIS platform or other generic SIS systems. SchoolIS is confident that we will offer you significantly improved results.
• Benchmarking­ Creating a proof of concept: Marleo develops a systematic and comprehensive plan of action to deliver your solution. At the end of this stage, we will document our deliverables and expect our schools to sign­off on a mutually agreed upon set of requirements.
• Implementation/Rollout: After Marleo completes developing your solution, we will work with you to efficiently rollout SchoolIS in your campus.
• Training: We will train all necessary groups, such as teachers, administrators and others to use SchoolIS effectively and regularly.

As customer support and satisfaction are Marleo's highest priorities, our Technical Support staff is composed of experienced professionals dedicated to providing you with the best and fastest support possible.

Phone Support & Remote Support

Marleo d.o.o. za informatiku, trgovinu i usluge

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Phone/fax: +385 1 6537 045
Drežnik 21, 10257 Brezovica, Croatia.

Training